You will receive a confirmation email with a tracking number once your package has shipped. Orders may be split into multiple shipments and items ordered together may not ship on the same day.

We only prefer DHL services for international shipping for secure and fast delivery. You have to contact us before palcing the order for other then DHL delivery services is required. 

Orders must ship to a single address .You will have to place multiple orders if you wish to ship to additional addresses.

For personalization, please allow 5 to 7 business days for customization, plus additional time for shipping. If you have any non-personalized items in your order, they will ship prior to your personalized items. Personalized items cannot be expedited.

Expected Delivery For International Shipping
Standard Delivery Zone: May take 5-7 business days

Rural Delivery Zone : May Take 7-20 Days

Protecting your privacy is important to Ijvasai Sdn Bhd. (Siddhargift.com). Ijvalai markets and sells products under the SIDDHARGIFT.COM brand names. This Privacy Policy (the "Policy") describes how we collect, share and secure information provided by you on Siddhargift.com ("website").

By visiting our website, submitting information and/or purchasing any products, you agree to let us collect and use your personal information as described in this Privacy Policy. Therefore, before you provide us with any personal information, you should read through this Privacy Policy in its entirety and understand its terms. We may update the Policy from time to time, so please check it occasionally. This Privacy Policy is incorporated into, made subject to and is governed by, that certain Terms and Conditions ("Terms") by and between us and you ("you").

We take great pride in the quality and craftsmanship of every item. Your satisfaction is our highest priority and we always carefully inspect each order prior to shipment.

If you notice any damage when you receive your package, please notify us right away and include a photo and we will arrange for a prompt replacement.

We will pay the return shipping cost for any broken, damaged, defective or incorrect product. Please note that we do not accept returns on personalized items, unless it is broken or damaged in delivery.

If you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value. Simply send your unused/new items within 120 days.

If you have any further questions, please call us at +60123906405 and we will be happy to help you. 

How To Return An Item:

• If you notice any damage when you receive your package, please notify us right away and include a photo and we will arrange for a prompt replacement.
• Place the product back in the box with all the original packing materials.
• Seal the box and send it to the following address:

Ijvalai Sdn Bhd
12 Jalan Seri Pagi 4,
Pusat Perdaganagn Seri Pagi
48200 Serendah, Selangor, Malaysia